search cancel

Action Trace level expiration does not work


Article ID: 244456


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


Action Trace (SQL trace) level expiration does not get reset after 5 days as expected, and will remain enabled indefinitely in some SAAS environments



  1. Connect to Clarity - Administration - Resources - select the resource properties
  2. Set the Trace to Trace Statements or Trace Statements and Results
  3. Save
  4. Note the action app-trace.xml is getting generated when the user is logged in and clicking on Clarity options
  5. Now wait for 5 days or indefinitely
  6. Log back in and check the Resource Properties, also the app-trace.xml log after user actions in Clarity

Expected Results: The action trace to be automatically disabled in the product after 5 days according to the documentation:

"Tracing expires and reverts back to Trace Off after 5 days."

Actual Results: The action trace remains enabled indefinitely and the app-trace.xml log will continue updating


Release : 16.0.2, 16.0.3


This is DE65531, fixed in 16.1.0

Workaround: Always ensure the trace is manually disabled