I have an engineer that is trying to update his credential id from our self service portal and when he tries he gets the following error.
Credential ID is already in use. Enable the option in the Credentials policy to allow the credential ID to be shared with this user
I have looked around for this policy but can’t locate it… so, where would I go to enable this policy to allow him to update the users credential id.
Release : 1.0
Component : Default-Sym
Multi User credentials can be enabled from VIP manager -> Policies -> Account tab. Below is the screen shot which can be referenced for this purpose.