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Symantec Identity Suite - How to check for open ports

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Article ID: 244332

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Updated On:

Products

CA Identity Suite

Issue/Introduction

According to this article:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/symantec-iga-reference-architecture/foundation-physical-architecture/base-system-configuration-requirements/solution-component-ports.html

All these ports are required to be opened but when running some telnet commands no connection can be established.

Identity Manager: 8080
Identity Manager: 8443

Command used:
telnet localhost 8080

Error:

telnet: connect to address 127.0.0.1: Connection refused

Environment

Release : 14.4

Component : IdentityMinder(Identity Manager)

Resolution

This is caused due to improper configuration of the telnet command. Since components such as IP, IM, and IG are all started through an application server that has an IP configured in the startup parameters then the telnet command must either include the FQDN or the IP address as localhost will not work.

Sample:

telnet 10.10.100.10 8080

Additional Information

You can also use netstat commands on the local machine to check all open connections:

 netstat -anp|grep 8080
 netstat -anp|grep 8443