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JasperServer - Current Port Detail: selected Devices Template throwing error

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Article ID: 244203

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Cannot generate report for selected devices using "Current Port Detail: selected Devices" Report Template, with the following error being generated immediately after running the report:


Environment

DX NetOps Release : 21.2
Component : Jaspersoft for CA Spectrum

Resolution

This is a known problem however, the following workaround will allow you to access and run the report:

1. Open the "Current Port Detail: selected Devices" report;

2. On the Input Controls page set "Show ports in use" to False and then back to True.

3. Run the report.

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