search cancel

Queue Monitor Dashboard Widget status filter does not work

book

Article ID: 244195

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

In AWI, The widget "Queue Monitor" on a Dashboard does not allow anymore to pass the Status Filter to the Process Monitoring page that gets opened when clicking in one of the colour status displayed, opposed to version 12.2.x.

In version 12.2.x upon clicking in the dashboard "queue monitor widget" on the corresponding status - ACTIVE/BLOCKED/WAITING the screen changes to the Process Monitoring perspective, with the Status filter set to the corresponding item that was clicked.
In version 12.3 or v21 this does not work any more - the screen changes to the AWI, without the status filter pre-filled.

Environment

Release : 12.3.x or 21.x

Component : Automic Web Interface (AWI)

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automic Web Interface 

Automation.Engine 12.3.9  - Available
Automation.Engine 21.0.4 - Available

Additional Information

Resolution details:

A problem has been solved where it was not possible to open a filtered Process Monitoring view by using the Traffic Lights on the Queue Monitor Widget.