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Unable to update assignee Change order Workflow Task ( in WAIT STATUS) via SOAP Calls

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Article ID: 244191

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Change order Workflow task in WAIT Status. We are unable to change the assignee of the worflow status through SOAP. It gives the below error:

I tried updating a change order workflow task in wait state and I got the same error “INVALID AHD05815:Unable to update a workflow task in 'Wait' state”. 

Environment

Release : 17.3

Component : SDM - Tomcat

Resolution

# Edit WAIT STATUS: 

# Update "Allow Task Update" to Yes. 

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