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Load DWH Job fails after upgrade to Clarity v16.0.2

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Article ID: 244145

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Load DWH jobs are failing intermittently with the below error.

Error occurred during initializationorg.pentaho.di.core.exception.KettleException: Unable to find plugin with ID 'Kettle'. If this is a test, make sure kettle-core tests jar is a dependency. If this is live make sure a kettle-password-encoder-plugins.xml exits in the classpath

Environment

Release : 16.0.1

Component : Clarity Data Warehouse

Cause

This is caused when the Job runs on Job scheduler thread which is running on APP Service.

Resolution

  • Login to NSA -> Application Tab.
  • Uncheck the check where it says JOB Scheduler for Service ID : app.