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Parent Department cannot be changed through XOG

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Article ID: 244102

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

There are about 3000 departments that need to be changed as part of an organizational change. This cannot be done manually, and there is no capability to automate this through the APIs at this time.  

Steps to Reproduce:  

  1. Navigate to Home -> Departments
  2. Open a department and change its "Parent Department" attribute. Save
  3. Open the department_write.xml template in a XOG Client
  4. Check for any attribute that can change the parent department through XOG
  5. Attempt to change the "Parent Department" value in a department through XOG

Expected Results: It is possible to change parent department through XOG

Actual Results: It is not possible to change the parent department through XOG.

Environment

All supported releases. 

Cause

This behaviour was analyzed through DE65472.

Resolution

Parent-Child relationship between departments can be created by placing the <Department> node of a child department under the <Department> node of a parent department. For example:

<Departments>
  <Department name="A">
    <Department name="B">
    </Department>
  </Department>
</Departments>