After upgrading to AutoSys R12, all SAP jobs are not running. We use SAP load balancer.
[06/16/2022 11:55:04] CAUAJM_I_40245 EVENT: CHANGE_STATUS STATUS: FAILURE JOB: SOME_SAP_JOB MACHINE: AGENT EXITCODE: 1202
[06/16/2022 11:55:04] <Not Connected - Exception com.sap.conn.jco.JCoException: 102 JCO_ERROR_COMMUNICATION: Connect to message server on host .hosts.example.com failed connection parameters: TYPE=B DESTINATION=SAP:001:EN:NWAUTO MSHOST=hosts.example.com R3NAME=SAP GR>
We already installed the Java connector and SAP plugin according to https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-agent-for-sap/12-0/installing/install-agent-for-sap.html#concept.dita_bff1098bf1bcc98b568e131aa688bac2d11964aa_InstalltheSAPJavaConnectorSAPJCo
Release : 12.0
Component : Workload Automation AE Agent for SAP
Update the services file located in C:\Windows\System32\drivers\etc with the proper communication details of your SAP load balancer to enable connectivity for load balancing.