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We are getting a error when doing CABI 7.9.1 install

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Article ID: 244025

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Updated On:

Products

CA Spectrum

Issue/Introduction

We are able to start the install, and we confirmed the password but it is failing to continue.

Environment

Release : 21.2

Component :

Cause

Postgres database should be up and running and tomcat should be down during the CABI 7.9.1 installation.

Resolution

Confirm if postgres db is up or down

pgrep -u postgres -fa -- -D

For the CABI upgrade, postgres should be running and tomcat should be down. 

From <CABI_HOME>

use ./startServers.sh to start postgres db if its down.

and use  ./stopServers.sh tomcat to shut down tomcat. 

Rerun the install.