We are experiencing intermittent AGENTDOWN status messages for Apps on multiple ESP agents. When this happens we see the following exceptions in the scheduling server's logs:
20220513 17:46:01.789 [essential] [ERROR] DM.OutputMessageQueue.<agent_name>: [2022-05-13_17:46:01.789] Exception: <agent_hostname>: Name or service not known^M
java.net.UnknownHostException: <agent_hostname>: Name or service not known
Release : 12.3
Component : ESP dSeries Workload Automation DE
This is the result of DNS queries, sent by the dSeries scheduling server, that are responded to by DNS with problems. For example:
There are 2 options for fixing these problems.