AAI is failing to start up with the error below seen in the server.log
ERROR [org.jboss.msc.service.ServiceControllerImpl$StartTask] MSC000001: Failed to start service jboss.undertow.listener.http: org.jboss.msc.service.StartException in service jboss.undertow.listener.http: Could not start http listener
at org.wildfly.extension.undertow.ListenerService.start(ListenerService.java:142)
at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:2032)
at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1955)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.BindException: Address already in use
Release : 6.4.2-2
Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE
This error occurs when a jboss process or another process running on the same port as jboss it running on the AAI server.
Identify the jboss process by running
ps -eaf | grep jboss
Then kill the PID associate with that process by running:
kill -f <PID>
Then restart the AAI service.
For information about stopping and starting AAI please see the link below:
https://docs.automic.com/documentation/webhelp/english/ALL/components/TERMA/latest/AAI%20Guides/Content/Administration/admin_start_restart_AAI.htm?Highlight=ps%20-eaf