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ICDm and Symantec Endpoint Security Auto-Upgrade is not upgrading all clients.

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Article ID: 243964

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Updated On:

Products

Endpoint Security

Issue/Introduction

The System Policy Client Upgrade Settings have been configured to the Latest release channel and the policy has been applied to your device groups. You notice some client systems are not being upgraded to the latest release.

Cause

Pending Reboot

Resolution

The auto-upgrade will not trigger if a system is pending a reboot. To resolve reboot the systems.