How do I add or remove words from the CA Service Desk Manager (CA SDM) spell check dictionary?
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How do I add or remove words from the CA Service Desk Manager (CA SDM) spell check dictionary?

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Article ID: 24393

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

CA Service Desk Manager (SDM) has a built-in spell check function that is separate from the web browser's spell check. This functionality is available on certain out of the box forms.  In certain cases, you might like to add or remove a word from the CA SDM spell check dictionary.

Environment

Release: 17.3 or higher
Component:  CA Service Desk Manager

Resolution

The pdm_lexutil command lets you add and remove words from the CA SDM spell check dictionary.

For example, the following command adds the word "ExampleCompany" to the dictionary (note that the word is case sensitive):

pdm_lexutil -a ExampleCompany

The ability to remove a word is limited to only the words that are added using the pdm_lexutil command. For example to remove "ExampleCompany" from the dictionary you would run the following command:

pdm_lexutil -d ExampleCompany

The pdm_lexutil command by default adds and removes the word from the userdict.tlx file located at NX_ROOT\site\mods\lexicons.

To see other options available please reference the following:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/reference/ca-service-desk-manager-reference-commands/technical-reference/pdm-lexutil-modify-ca-sdm-lexicons.html