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Restarting Secure Domain Connector services crashes SpectroSERVER running Secure Domain Manager

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Article ID: 243921

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction

I had just upgraded the SDC to 21.2.10, after having upgraded the SpectroSERVER (SS) hosting the SDM to 21.2.10.  Once the SDC connected to the SDM, the server crashed (SpectroSERVER, but not the Archive Manager).

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Cause

SS/SDM and SDC running two different versions

The SS/SDM was running 21.2.10 while the SDC was still running 21.2.2.

Resolution

Upgrade the SS/SDM and SDC at the same time keeping the SDM down until the SDC has been upgraded.