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Strange French Characters in RC Viewer

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Article ID: 243887

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation - Remote Control

Issue/Introduction

In RC Viewer in French language there are strange characters. French Accents have been replaced by strange characters

 

Environment

Client Automation 14.5

Cause

File C:\Program Files (x86)\CA\DSM\Bin\rchostviewer.fr is in UTF-8 format and must be in ANSI format

Resolution

Open a case at CA Broadcom Technical Support to request the fix T533364