Where can I locate general Tuning and performance details for IDM?

Products

• CA Identity Suite

Issue/Introduction

We would like to monitor and tune our environment to ensure we are getting the most from the product and to avoid outages.  Where can we find details?

Environment

Release : 14.4, 14.5

Component :

Resolution

The following is a basis for tuning.  There is no one right answer, and two clients with similar deployments may require vastly different configurations for optimal performance. 




For details on overall system health please review
KB: 233003
https://knowledge.broadcom.com/external/article/233003 
This is our In Progress document and is a good starting point for reviewing and maintaining the overall health of your environment as a healthy Task Persistence database is vital for overall IDM performance. 

KB 46523 
https://knowledge.broadcom.com/external/article?articleId=46523 
This doc discusses overall performance tuning;

KB 240023 Discusses Database pools tuning:
https://knowledge.broadcom.com/external/article/240023 
Discusses tuning your database connection pools which can have a significant impact on overall performance. 

Task Persistence Cleanup - 
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/configuring/task-persistence/monitor-health-of-the-task-persistence-database.html 
This is touched on in almost every document around overall performance and specifically called out here as keeping the Task Persistence Runtime database optimized will eliminate many performance-related issues. 

The product documentation:
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/reference/performance-tuning.html 
This link has information around tuning your application server, Provisioning and the ehcache - which can greatly help if there are a huge number of provisioning roles (thousands) 

Documentation on tuning your Roles and tasks, User Store and other general usage suggestions:
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/getting-started/performance-and-optimization.html 

Clients have reported better overall performance after migrating to the latest supported Jboss (7.4) and Wildfly (23) versions.
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/Release-Notes/support-for-jboss-eap-74-and-wildfly-23.html 

Additional Information

 

There is a memory leak in the out-of-the-box netty jar files provided with Jboss 7.2 and Wildfly 15, see KB 266967
https://knowledge.broadcom.com/external/article/266967 for details.