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Export to CSV on Roadmaps Items Grid shows the Totals values as empty

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Article ID: 243788

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

After upgrading to Release 16.0.2, the 'Export to CSV' on Roadmaps Items Grid shows the Totals values as empty. This functionality was working in 16.0.1. 

Steps to Reproduce: 

  1. Login to Clarity New UX -> Roadmaps 
  2. Create a new Roadmap 
  3. Import couple of projects or any other investment to the roadmap items 
  4. After the import is complete, change the view to Roadmap Items Grid 
  5. In the grid add Columns, Budget Cost, Budget Operating Cost, Actual Capital Cost, Actual Operating Cost, Capital Cost, Forecast Capital Cost or any of the Columns under Totals 
  6. We observe that the Roadmap Items display values after you add them 
  7. Click on View options and change the Totals Option to "Sum of Periods" 
  8. Click on Export to CSV 

Expected Results: Exported CSV file should have Totals Data for the Period's that are selected in the View Options. 

Actual Results: Exported CSV has Totals Data as null.  

Environment

Release : 16.0.2

Component : Clarity Roadmaps

Cause

DE65425 -

  • This is a generic issue for any grid when the Totals field is present and the Per-Period Metrics are not configured on the layout. 
  • When doing an Export to CSV, it should only export what is displayed on the grid.   

Workaround: Add the columns from the View Options 'Per-Period Metrics'. This will populate the Totals for the Export. 

Resolution

Targeted Fix in Release 16.0.3