The upgrade from VNA 21.2.6 to 21.2.11 have failed with the following error:
Failed to retrieve the keystore password : (0)
A problem occurred during installation (install directory not deleted). Backing up to /opt/CA/software/CA_VNA_Install_bak
what are the steps to fix this and resume the upgrade?
Release : 21.2.11
Component : Virtual Network Assurance For CA Performance Management
Only when VNA is configured with HTTPS
This issue has been fixed in DX Netops VNA 21.2.12 and later:
21.2.12 Fixed Issues:
Symptom: VNA upgrades from 21.2.6 to 21.2.11 fail due the keystore password.
Resolution: With this fix, backward compatibility has been added for plain password, along with encrypted password.
(21.2.12, DE537678, 33139733)
Assuming the attached script (wildfly_init_config.sh) with the with fix is copied to /tmp and installer launched from /tmp
- After upgrade failure, VNA installer creates below file and folder in /tmp
- Rename CA_VNA_Install_bak to CA_VNA_Install (assuming pwd is /tmp)
mv CA_VNA_Install_bak CA_VNA_Install
- Goto CA_VNA_Install/install_modules
a. Make a note of file permissions for wildfly_init_config.sh
b. Copy the attached script to the CA_VNA_Install/install_modules and replace the existing file
cp wildfly_init_config.sh CA_VNA_Install/install_modules
c. update the file permissions note in step a.
- Run the install.sh