search cancel

How to reset the Okta Admin Password

book

Article ID: 243654

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How to unblock the expired password for the user on https://portal.broadcom.com/?

When I tried to change the Password I got the message "Password reset is not allowed for this user"

 

Environment

Release : 16.0.2

Component :CLARITY

Resolution

Please click on the below link:

a) https://portal.broadcom.com/web/guest/forgotpassword

b) Then Enter the below User ID:
 
 
The New Password will send to the email that registered with Okta Admin