Is there any possibility to capture old asset name while triggering email.
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Is there any possibility to capture old asset name while triggering email.

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Article ID: 243585

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Updated On:

Products

CA IT Asset Manager Asset Portfolio Management

Issue/Introduction

Dear Broadcom Team,

How to include old value in ITAM Event.

As of now we can able to add only new value in Event Email Message, we need to include old vale also in this email message.

Environment

Release : 17.3

Component :

Resolution

In ITAM there is no scope to capture the old asset name. 
The Variable that can be used is Asset.AssetName which can be used to get the latest value of AssetName. 

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