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Datasource not synced errors when pushing events in the DA karaf.log

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Article ID: 243525

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

In the DA karaf.log we are seeing errors such as the folloing when the Portal server is rebooted.

ERROR | EventPush        | TIMESTAMP | EventProducerWS | or.eventproducer.EventProducerWS  945 | a.im.NPCConnector.
bundle |       | Failed to push 1200 events: org.apache.cxf.binding.soap.SoapFault: Datasource not synced
ERROR | EventPush        | TIMESTAMP | EventProducerWS | or.eventproducer.EventProducerWS  945 | a.im.NPCConnector.
bundle |       | Failed to push 1200 events: org.apache.cxf.binding.soap.SoapFault: Datasource not synced

 

Environment

Release : 21.2

Component :

Resolution

The error would be seen due to the restart.

If EM is restarted, then you need to wait for the first EM PUSH sync to kick off inventory sync which does register with DS (this is done in the background, not something you need to manually do).

So once that happens, DA can send events.  DA will re-queue up to 1000 events while EM is down.

So this is normal operations.