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Whitelable Error accessing ODATA API

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Article ID: 243505

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Hi,

We are not able to access NFA OData API or QueryBuilder . After login with admin user I get the following message:


Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Wed Jul 17 12:05:07 EDT 2019

There was an unexpected error (type=Forbidden, status=403).

No message available


Release is 21.2.8.


Environment

NFA 10.x +

 

Cause

HTTPS was only partially configured in this environment. The web browser was redirecting the Query Builder to https, but https was not set up for it.

Resolution

Download the latest version of ApplyHTTPS and re-run it to configure https:

https://knowledge.broadcom.com/external/article?articleId=213529

Additional Information

See also:

Whitelabel Error Page when trying to access NFA API (broadcom.com)