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"Failed to create empty document" error in DSM Explorer

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Article ID: 243492

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Updated On:

Products

CA Client Automation CA Client Automation - IT Client Manager

Issue/Introduction

DSM Explorer (dsmgui) shows an error if Internet Explorer is not installed on the Windows machines:

"Failed to create empty document."

Environment

Release : 14.5

Component : CA Client Automation

Resolution

Please open a Support case to request T55L111 hotfix for Client Automation 14.5 CU1 or later.

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