"Failed to create empty document" error in DSM Explorer
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Article ID: 243492
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Updated On: 06-09-2022
Products
CA Client Automation
CA Client Automation - IT Client Manager
Issue/Introduction
DSM Explorer (dsmgui) shows an error if Internet Explorer is not installed on the Windows machines:
"Failed to create empty document."

Environment
Release : 14.5
Component : CA Client Automation
Resolution
Please open a Support case to request T55L111 hotfix for Client Automation 14.5 CU1 or later.
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