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NetOps Portal User is unable to Paste a copied Group in NetOps

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Article ID: 243458

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Why can't the user copy and paste within the group area they have Administer Group permissions? Is this functioning as designed?

  • User has the role right to "Administer Groups Owned by You and Others"
  • User has access permissions to "My Custom Groups" and "All Groups"
  • User has "Administer Groups" permission for a sub group under "All Groups".  We'll call it "Testgroup1"
  • User creates multiple groups under "TestGroup1".

The User can create or edit groups fine but the user cannot copy and paste any groups within the the "TestGroup1" sub group that the user has Administer Group permissions over.

The use is able to use the Copy function. The Paste function is always grayed out and unavailable for selection when selecting the target parent group to paste within.

Administrators can perform this task however.

Environment

All supported DX NetOps Performance Management releases

Cause

Caused by yet to be determined code defect being addressed with engineering via defect ID DE537719.

Resolution

At this time there is no known fix for the problem. It is under investigation with engineering via defect DE537719.

The only known workaround is utilizing a user assigned to the Administrator Role. Users with this role are able to generate the group copy sought.

Watch this article for updates that will be added as new information becomes known through engineering research.

Additional Information

Last Update Date: June 9th, 2022 12:15 PM ET; Initial article creation and publishing.