Automic Automation Knowledge Articles created in June, 2022

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle
• CA Automic Service Orchestration - Automation Engine

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in June of 2022.

Resolution

Table of Contents

• Clarification
  • 3rd Party
    • Database
  • Administration
    • Automation Engine
    • User Authorizations
  • Core Components
    • AWI
    • Utilities
  • Objects
    • Notifications
    • Prompset
    • Search
• Defect
  • Agent
    • Agents (General)
    • RA Business Objects
    • UNIX
    • Windows
    • z/OS
  • API
    • Java API
  • Core Components
    • Automation Engine
    • AWI
  • One Installer
    • General
• General
  • General
    • General
• Problem
  • 3rd Party
    • Tomcat
  • Administration
    • Utilities
  • Agent
    • AgentGroup
    • Agents (General)
    • Automation Engine
    • Database Agent
    • Event
    • Service Manager
    • TLS
    • Windows
  • Core Components
    • Analytics
    • Automation Engine
    • Automation Engine, AWI
    • AWI
    • SSO
    • TLS
    • Utilities
  • LDAP Sync
    • General
  • Objects
    • AWI
    • LOGIN
    • Process Assembly
    • Scripting
    • Workflows
  • One Installer
    • General
  • Tasks
    • Event
    • Process Monitoring
  • ZDU
    • Automation Engine

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Clarification

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3rd Party

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Database

• • 244098 - How to list inactive session which is holding a lock

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Administration

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Automation Engine

• • 243057 - Can Service Name be used in JWP connection string?

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User Authorizations

• • 243980 - Basic User Authorizations - reset public key/renew transfer key

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Core Components

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AWI

• • 243687 - Ability to move the menus/tabs in AWI v21

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Utilities

• • 244530 - Copy client with running active objects

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Objects

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Notifications

• • 243013 - How to update outdated e-mail adresses

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Prompset

• • 243780 - Replace of a Jobs in a workflow the prompset values are reinitialized

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Search

• • 244167 - Adding * into the Message history search returns all messages

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Defect

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Agent

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Agents (General)

• • 243748 - Linux Agent on the uc4 app server does not start automatically

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RA Business Objects

• • 244941 - RA.Business Objects job remains in running state

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UNIX

• • 242992 - File transfer hangs between v12 and v21 agents
  • 244934 - Solaris Agent 12.2.10 throws core dumps during File Transfer jobs

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Windows

• • 244388 - Windows agent crashes while checking file events

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z/OS

• • 243510 - V21 - Forced memory trace with z/OS JOBF - JPEXEC_R Cannot load conversation memory
  • 244660 - A ZOS Job where the JCL is NOT on the Automic job but on the ZOS Server cuts the line

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API

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Java API

• • 243785 - Update/Create VARA static adds undesired blanks in empty column Values

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Core Components

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Automation Engine

• • 243271 - [Forecast] Skipped because of WHEN clause - some jobs not calculated correctly
  • 243376 - AWI: search doesn't find Agents and Logins in JOBF
  • 244922 - Job priority not taken in account at restart.
  • 244925 - A workflows can be started twice by two different users

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AWI

• • 243262 - Unable to create Alias for objects in Workflow
  • 243786 - External Condition is lost when replacing an object in a Workflow
  • 244195 - Queue Monitor Dashboard Widget status filter does not work
  • 244763 - List of login objects on JOBS attributes tab not alphabetical

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One Installer

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General

• • 242993 - ONE INSTALLER AE 21.0, requires old versions of ODBC Driver 11 or 13

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General

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General

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General

• • 243455 - Automic Automation Knowledge Articles created in May, 2022
  • 243457 - Automic Automation Knowledge Articles created in June, 2022
  • 244948 - Automic Automation 12.3.9 Fix Knowledge Article List

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Problem

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3rd Party

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Tomcat

• • 243065 - AWI tomcat goes down with java heap space error

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Administration

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Utilities

• • 244893 - After loading users into client, getting access denied

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Agent

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AgentGroup

• • 244278 - Resources available does not release when using hostg, put_att

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Agents (General)

• • 244587 - Socket call 'recv' returns error code '10054' on agent shut down

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Automation Engine

• • 244281 - After upgrading from V12 to V21.0, v12 agents not connecting

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Database Agent

• • 243592 - SQLJob and 'GENERICJDBC DB-Type Connection

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Event

• • 243986 - File event FAULT_OTHER - Start impossible. Unable to start thread U00065006

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Service Manager

• • 243264 - RA FTP agent is not starting
  • 244351 - Windows agent doesn't start from the Service Manager when the start path includes a space

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TLS

• • 243486 - Unable to start an Agent: java.security.cert.CertificateParsingExceptio signed fields invalid
  • 243901 - Cannot install Linux agents on version '21.0.2+build.31' - Agent doesnŽt start
  • 244529 - Agent fails to start, error 'Password is not ASCII'
  • 244639 - RA Agent not starting as seen in Service MAnager Dialog/AWI

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Windows

• • 242977 - Windows Agent 12.2 cannot connect to 21.0 CP during ZDU

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Core Components

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Analytics

• • 243363 - Data Analytics dashboard failing to connect to backend
  • 245113 - ZDU to 21.0 - Analytics backend will not start

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Automation Engine

• • 244299 - Performance issues Jobs take long to start as Server usage for OWP RWP and CP at 100%

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Automation Engine, AWI

• • 243591 - AWI can't connect with AutomationEngine - java.net.NoRouteToHostException

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AWI

• • 244738 - "JCP is not running" Exception : Cannot login to AWI

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SSO

• • 245078 - After update to 21.0.2HF2, SAML requires REDIRECT instead of POST

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TLS

• • 244721 - AWI v21 unable to configure jetty to use https

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Utilities

• • 243355 - DBLoad error 'Cannot find the object "MQ1CP006" because it does not exist or you do not have permissions'

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LDAP Sync

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General

• • 243227 - LDAP Sync aborts with Java exception.

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Objects

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AWI

• • 244329 - Not all object settings could be saved

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LOGIN

• • 243392 - Imported login object loses password

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Process Assembly

• • 244554 - Parent object not properly locked when using button Back in AWI after opening inner object
  • 244646 - Jobs error U00020590 Host not found in login object ''

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Scripting

• • 243892 - U00021719 index outside of the valid area of the array

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Workflows

• • 242963 - Workflow cannot be saved.

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One Installer

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General

• • 243023 - One Installer is failing: Failed to load the JDBC driver

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Tasks

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Event

• • 244327 - U00065008 Error occurred in event '83910266' at retrieving file system information for path '\\example\example\automic\src\*', reaso '1450 - Insufficient system resources exist to complete the requested service

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Process Monitoring

• • 243981 - UC_EXECUTOR_END task goes to inconsistent after upgrade of AE

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ZDU

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Automation Engine

• • 243303 - ZDU: JCPs of v21 do not open WS-Port in ZDU Step 3

Additional Information

For a list of knowledge article lists like this one, please see Main list of knowledge articles