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Portal Delegation Error

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Article ID: 243399

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Updated On:

Products

CA Identity Suite

Issue/Introduction

Trying to do a delegation via Identity Portal but without success. 

Unable to set delegation from Identity Portal. Error message seen is unable to parse request please contact system administrator. Delegation is enabled in IM admin console, delegation is enabled in Identity Portal. No task is started in IM when attempting to save delegation.

Error.: "{"exceptions":[{"message":"Failed to parse request message","type":"MESSAGE_NOT_READABLE","backendMessages":[],"errorCode":0,"family":"GENERAL"}]"

 

Environment

Release : 14.4.1 CF2

Component : Identity Portal Virtual Appliance

Resolution

In the moment that this Article is being published (June/08/22) a Hot Fix was provided HF_IP-14.4.1-20220527111636-HF_DE536613_27052022_0001.tgz.gpg by Engineering. 
If this is not published yet in a new CF or Release, please open a Support case to request this HF if already with 14.4.1 CF2 in Vaap.