When some accounts try to read or modify items in the console, they don't have the required access and permissions to do that and the following error is seen in the Altiris Log viewer:
Item save to DB failed:<GUID>
The caller does not have permission <GUID> on the specified item <GUID>
ITMS 8.x
More permissions are needed for the user (Account)
NOTE: Sometime you should change permissions for more than one item and you can check all of them one by one as explained from the errors and searching for the GUIDs.