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Unable to access netops portal

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Article ID: 243332

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Updated On:

Products

CA Infrastructure Management DX NetOps

Issue/Introduction

I am unable to access the netops portal. When I connect, it gives a 500 error code. 

Environment

Release : 21.2

Component : Performance Management Portal Web UI

Resolution

The issue here was that SELinux was enabled. needed to disable SELinux 

1. Open the SELinux configuration file: /etc/selinux/config.
2. Locate the following line: SELINUX=enforcing.
3. Change the value to disabled: SELINUX=disabled.
4. reboot