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NSK agent shipped with Automic version 21.0.0 is unable to perform file transfers

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Article ID: 243260

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Updated On:

Products

CA Continuous Delivery Automation - Automation Engine

Issue/Introduction

The NSK agent shipped as part of version 21.0.0 is not capable of performing file transfers. 

Memory dump error running File Transfer for NSK Agent.: 

20200429/093527.238 - U00011861 Creating Agent entry 'TGUARD' with index '0000000101'.
20200429/093527.285 - U00003422 WARNING: Cannot load conversation memory '0019c69c' for server routine 'JPEXEC_R'.
20200429/093527.285 - U00009907 Memory dump 'Input memory' (Address='00000000016C1DF0', Length='48')
20200429/093527.285 - 00000000 46545853 454E4451 30310100 9A5D0F00 >FTXSENDQ01..š]..<
20200429/093527.285 - 00000010 13671600 00000000 00000000 00000000 >.g..............<
20200429/093527.285 - 00000020 00000000 00000000 00000000 00000000 >................<

Cause

Defect

Environment

Release : 21.0.0

Component : Automation Engine

Release : 11.0.1

Component : NSK agent

Resolution

Defect will be fixed in the future. Release date - TBD.

Workaround:

If NSK agent is used for file transfers, do not upgrade the agent to version 21.0.0 and keep it on the version that is currently being utilized.