Windows clipboard history tool is failing to keep history when the DLP 15.8 agent is installed

Products

• Data Loss Prevention
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Core Package

Issue/Introduction

Windows clipboard history tool is failing to keep history when the DLP 15.8 agent is installed

Clipboard history is blank when EDPA is enabled

 

 

Environment

Release : 15.8.x

Component : Endpoint Agent

Operating System: Windows 10 and Windows 11

Cause

In 15.8, the chrome clipboard monitoring mechanism was changed due to some upcoming challenges in Google Chrome, which has caused an issue with Windows Clipboard History. 

Resolution

This has been fixed in DLP 16.0