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CEM systems that are reimaged are not able to register with the SMP again after imaging.

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Article ID: 243244

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Updated On:

Products

Client Management Suite Deployment Solution

Issue/Introduction

A recently reimaged system with CEM agent installed (as part of the image) is not registering with the notification server and it seems to be an issue with a certificate, but don’t quite know which certificate is causing the issue.

 

Cause

Resource Association exists, but not a CEM certificate.

Environment

8.6 RU2

Resolution

Run the query below will remove the Resource Associations that need to be cleaned up in order to register with the SMP.

delete RA from [ResourceAssociation] RA
left join Inv_Digital_Certificate_Details dcd on RA.[ChildResourceGuid] = [dcd]._ResourceGuid
where ([ResourceAssociationTypeGuid] = 'fd859758-beca-4cac-992f-555803651c0d' or [ResourceAssociationTypeGuid] = 'd2c3dacc-5e96-4d23-b39b-87dca7b74533')
and [dcd]._ResourceGuid is null