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ODBC 20101 driver 11603

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Article ID: 243243

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

Installing Harvest 13.0.4 from scratch on Linux 
Oracle 19c client 64bit on Harvest broker 
Oracle 19c DB is installed on a remote server 

Problem: 
When executing "hdbsetup" with "CO" option, the connection test returns:

0 [CA Harvest SCM][ODBC 20101 driver]7505
-1 [CA Harvest SCM][ODBC 20101 driver][20101]11603

 

Cause

The ODBC data source is having trouble connecting to the database.  We tried to login to Oracle with SQL Plus and got:

ORA-12541: TNS:no listener

Environment

Release : 13.0.4

Component : CA HARVEST SCM INTERFACES (CLI/API/SDK)

Resolution

The Oracle database was down.  After restarting Oracle, the SQL Plus login succeed.  We then went back to hdbsetup and did the "CO" option again.  This time the connection test succeeded.