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SCP Jobs failing after Patch LU05385 applied

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Article ID: 243242

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We worked on an Issue related to File watcher wrong status and we have been provided a Patch LU05385 . We have not installed the Patch right away but now when we install we are facing issue with SCP job the Jobs are failing with No Class found Error.

<Internal error. com.jscape.inet.ssh.protocol.v2.marshaling.algorithms.JceEncryptions$Entry> 

I have attached the agent log . Please check and let us know in case you need any more information.

Patch Details -> https://support.broadcom.com/web/ecx/solutiondetails?aparNo=LU05385&os=MULTI-PLATFORM

Second Scenario:

The same problem was observed after the OS was patched

# cat  /etc/os-release 
NAME="SLES"
VERSION="12-SP5"
VERSION_ID="12.5"

PRETTY_NAME="SUSE Linux Enterprise Server 12 SP5"
ID="sles"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:suse:sles:12:sp5"

event_demon log

[10/25/2022 16:22:37]      CAUAJM_I_40245 EVENT: CHANGE_STATUS    STATUS: FAILURE         JOB: xxxxxxxxDL2ETLED_GZ MACHINE: xxxxxxtl010   EXITCODE:  1

Transmitter.log

10/25/2022 16:22:36.852+0800 2 TCP/IP Controller Plugin.Transmitter pool thread <Regular:1>.CybTargetHandlerChannel.call[:771] - Message has been sent: 20221025 16223684-0800 HKD_SCH xxxxxxxl010 13519982.79764594_1/WAAE_WF0.1/MAIN STATE SUBERROR Failed SetEnd Status("Internal error. Could not initialize class com.jscape.inet.ssh.protocol.v2.marshaling.algorithms.JceEncryptions") Plugin(ftp) User(...) Host(xxxxxxtl010)

Environment

Release : 12.0

Component : Workload Automation System Agent

Resolution

This is a known issue. Here is the updated LU05385 patch that should resolve this issue:

https://support.broadcom.com/group/ecx/solution-and-release-for-case?case_number=33120907

 

 

Additional Information

Patch link

https://support.broadcom.com/web/ecx/solutiondetails?aparNo=LU05385&os=MULTI-PLATFORM