Generate a report showing the total counts for alerts that EM 10.7 has sent out within specific period of time.

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

I would like to generate a report showing total counts that the EM has sent out an alerts for on a weekly/monthly/yearly basis for a specific metric grouping. Is it possible to generate such report from the EM Management Module?

Environment

Release : 10.7.0

Component : Introscope

Resolution

Report Templates are tied to Metric Groups from a user configured start date/time to a user configured end date/time.

APM does not have any reporting mechanism to track when alert actions were sent out (email, console, etc....), nor can the Report be tied to the actual alerts in the Management Module editor.

There is one way this could be tracked but would require customization from you.  In the Management Module Editor, you would create a "New Shell Command Action" which runs a script.  There are preset parameters you can pass into the script including the Alert name and status, threshold value, metric name and agent name, and a few more. 

Then inside the script, you could compose how you want it to look and then save to a file, or email it to yourself.  Please keep in mind that you would need to use OS commands at this point which is outside of APM scope.