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Unspecified error=0D=0A when running Oracle Data Collection

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Article ID: 243197

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Updated On:

Products

Control Compliance Suite Standards Server

Issue/Introduction

In Control Compliance Suite when running a data collection or CER job for Oracle on Agent-based asset results in an Unspecified error=0D=0A error message.

Cause

This is a general error and can by caused by a number of things. 

In this case, the reason for the Unspecified error is that the local database credential does not exist.

Resolution

On the CCS Agent run the 'ccsorasetup' tool to configure local credentials use either '-a' option to configure  using SID, or '-s' option to configure Service Name.

Depending on how the CCS Asset is configured.

As per the documentation the Service Name should be used.

"If the Oracle Service name and the Oracle SID name are same, you can scan the agent-based asset with database name type as Service Name only.
Also, you must manually change the database name type from SID to Service Name after the agent-based asset is imported to Control Compliance Suite."

Data collection support for agent-based Oracle assets