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How to change the default port 8004 for SPE?

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Article ID: 243195

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Updated On:

Products

Protection Engine for Cloud Services Protection Engine for NAS Protection for SharePoint Servers

Issue/Introduction

How to change the default port 8004 for SPE? 

Where to find which port is used by SPE?

Environment

Release: SPE 8.2.x

Resolution

1. To verify which port SPE using, go to Configuration.xml from C:\Program Files\Symantec\Scan Engine and check the port value ex. in my case port 8006 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=D9Lzv6jtOhq3mCJicEebwg==

Which match the values in the SPE GUI console below:

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=gCAnGqvVW7ott8OCn3a9Bw==

2. You can modify the port number by simply opening Configuration.xml in a Plain text Editor (Notepad.exe), ex: from 8004 to port 8006 as per the example above.  

3. Open the Java control panel >> go to security >> add the new address in the Exception Site List as per the example below: 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=Mpzpq29inL3BDj6BPQMvVw==

4. If the console still not opening, please make sure that you have all the prerequisites set as per the article below: 

How to enable and access the Protection Engine Java console

Note: Make sure to the point "To allow Internet Explorer 11 64-bit to load the console Frames"
If you are using a 64-bit Internet Explorer browser, you must add the following registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN] "TabProcGrowth"=dword:00000000


5. Restart Symantec Protection Engine daemon for the changes to take effect

The Example below shows how successfully changed the port from default 8004 to 8006: 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1YADTcRqUrpDSofcyNU0+w==

Additional Information

References: 

System requirements to install Symantec Protection Engine on Windows

Changing the console settings

About editing the Symantec Protection Engine configuration files