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Battery drain reported on Android devices

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Article ID: 243171

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Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

Android devices running SEP Mobile versions 4.9.0 or 4.9.1 may experience higher than expected battery consumption.  

Cause

This was determined to be an issue related to multiple detection timers running simultaneously.  

Resolution

An initial fix was provided in SEP Mobile version 4.9.2, and an additional fix is now available in SEP Mobile 4.11.0, which was released to the Google Play store on August 23rd, 2022.  Please upgrade the app to resolve this issue.