When connecting to the VNA browser-based UI, the browser is blank, nothing is shown.

Products

• CA Virtual Network Assurance
• DX NetOps

Issue/Introduction

When attempting to login to the VNA UI, nothing shows up:

http://<hostname>:8080/vna

Testing access via a REST GET query results in a Successful response, indicating that the browser is the problem:

Cause

Old Browser version not compatible with the latest versions of Swagger API

Environment

DX NetOps Virtual Network Assurance Release : 21.2

Resolution

Update the browser (Firefox or Chrome) to the latest version so that it is compatible with the current Swagger API used by VNA to generate the UI in the browser.