Policy Server is 12.8.06a running on RHEL 8.5. CA_APM_SSO version is 13.2.0
Upon startup, the Policy Server logs this error:
[2894550/140420368136000][Thu May 19 2022 12:06:52.921][SmEventWedge.cpp:289][LateInit][ERROR][sm-xpsxps-06810] Failed to initialize event handler library "/opt/CA/siteminder/lib/libEventIntroscopeprovider.so"
Release : 12.8
Component : SITEMINDER -POLICY SERVER,
Release : 13.2.0
Component : APM for SSO
Siteminder's lib folder(/opt/CA/siteminder/lib) was missing two .so files. This was discovered by running the ldd command against the libEventIntroscopeprovider.so file.
APM Documenation indicates these 2 specific files (libIntroscopeNativeDataAPI.so and libxerces-c-3.1.so) need to be found in the SiteMinder's lib folder.
The error "Failed to initialize event handler library "/opt/CA/siteminder/lib/libEventIntroscopeprovider.so" was due to the two files(libIntroscopeNativeDataAPI.so and
libxerces-c-3.1.so) mentioned in the "Upgrade Guide" was not found in the SiteMinder Policy Server's lib folder (/opt/CA/siteminder/lib).
Quick solution was to copy the The two missing shared object files existed in the APM installation folder to Siteminder's lib folder and restart Policy Server.
Note: In case if the files exist in siteminder lib folder but with different size/hash then please backup the files so the procedure can be reverted.
If this does not address the issue, please raise a support ticket with APM for SSO.