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error E210050

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Article ID: 243149

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Trying to run a forecast report, get error E210050 invalid response format or error received.

CAUAJM_E_18407 failed to connect to the oracle server.

Environment

Release : 12.0

Component : AutoSys CA Workload Automation AE

Resolution

Observed the following error message when ran chk_auto_up or forecast command in ECLI:

CAUAJM_E_18407 Failed to connect to Oracle server: PRODASYS
CAUAHJM_E_18400 An error has occurred while interfacing with ORACLE
CAHAJM_E18401 Function <Olog> invovked from <openProc> failed <162>
ORA-28001: the password has expired.

Changing password for database user, autosys, resolved the issue.