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Following CA Precision API Monitoring v3.4 documentation, it states to use the EPAgent to integrate with APM.  I am using APM SaaS

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Article ID: 243135

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

Following CA Precision API Monitoring v3.4 documentation, it states to use the EPAgent to integrate with APM.  I am using APM SaaS.

EPAgent won't start
After reboot the epagent failed to start.

This error was found on the EPAgentService.log file

 ERROR  | JVM exited while loading the application.
 ADVICE |
 ADVICE | ------------------------------------------------------------------------
 ADVICE | Advice:
 ADVICE | Usually when the Wrapper fails to start the JVM process, it is because
 ADVICE | of a problem with the value of the configured Java command.  Currently:
 ADVICE | wrapper.java.command=%JAVA_HOME%/bin/java
 ADVICE | Please make sure that the PATH or any other referenced environment
 ADVICE | variables are correctly defined for the current environment.
 ADVICE | ------------------------------------------------------------------------
 ADVICE |
 ADVICE |
 ADVICE | ------------------------------------------------------------------------
 ADVICE | Advice:
 ADVICE | Usually when the Wrapper fails to start the JVM process, it is because
 ADVICE | of a problem with the value of the configured Java command.  Currently:
 ADVICE | wrapper.java.command=%JAVA_HOME%/bin/java
 ADVICE | Please make sure that the PATH or any other referenced environment
 ADVICE | variables are correctly defined for the current environment.
 ADVICE | ------------------------------------------------------------------------
 ADVICE |
 FATAL    | There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.
 FATAL    |   There may be a configuration problem: please check the logs.
 STATUS | <-- Wrapper Stopped
Also found this error on the APMIA_install.log

 [ERROR] APM Infrastructure Agent installed on /opt/apmia

Environment

Release : SAAS

Component : Integration with APM

API GW v10.1
Precicion API Monitoring v3.4
DX APM SaaS

Resolution

For connecting Precision API Monitoring v3.4 to APM SaaS, you do need to install the APMIA Agent.  You do NOT need the EPAgent.

In the APMIA Agent, you need to further configure the APIM extension.  

1. Go to <apmia home>/extensions/apim-xxx

2. Edit bundle.properties and set:
     introscope.epagent.config.httpServerPort=9080
     introscope.epagent.config.networkDataPort=9090

3. Restart the APMIA Agent.