If using Azure you will have to contact your Azure Admin to load the changes after they are made locally
EEM and IP Address changes:https://knowledge.broadcom.com/external/article?articleId=219023
Configure EEM after Migration to Azure
Article ID: 243101
Updated On:
Products
CA Service Management - Service Desk Manager
CA IT Asset Manager
CA Process Automation Base
Issue/Introduction
Unable to access EEM after migrating from on premises server to cloud based Azure environment
Environment
EEM
Cause
Incorrect Host name specification in table al_cdb_configurationparameters.
Resolution
EEM install will try to build these values in table al_cdb_configurationparameters in the backend MDB database.
1) You can view these by running the SQL Command:
select * from al_cdb_configurationparameters where configkey = 'eiam.server'
2) To correct the issue, you will need to change value for the the hostname which will have the same name of previous server .
update al_cdb_configurationparameters set configvalue = 'test1234' where configkey = 'eiam.server' and configvalue = 'prod1234'
3) It is recommended to change this for any EEM values still pointing to the old server.
Additional Information
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