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While running a test suite with multiple simulators in staging document, getting error "The test case never started. This is usually a problem staging the test (not in the system under test)."

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Article ID: 243090

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Updated On:

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Service Virtualization

Issue/Introduction

While running a test suite with multiple simulators in staging document, getting error "The test case never started. This is usually a problem staging the test (not in the system under test)."

DevTest Workstation initialized....
INFO  - Created pool named common
INFO  -  EclipseLink, version: Eclipse Persistence Services - 2.3.2.v20111125-r10461  
INFO  - Created  queue connection for tcp://pac4calatw13v:2011 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:2,clientId=ID:pac4calatw16v-56462-1650402834448-2:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw15v:2013 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:3,clientId=ID:pac4calatw16v-56462-1650402834448-3:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw19v:2014 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:4,clientId=ID:pac4calatw16v-56462-1650402834448-4:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw20v:2014 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:5,clientId=ID:pac4calatw16v-56462-1650402834448-5:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw18v:2014 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:6,clientId=ID:pac4calatw16v-56462-1650402834448-6:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw16v:2014 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:7,clientId=ID:pac4calatw16v-56462-1650402834448-7:1,started=true}
INFO  - Created  queue connection for tcp://pac4calatw17v:2014 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:8,clientId=ID:pac4calatw16v-56462-1650402834448-8:1,started=true}
INFO  - netbeans.home = E:\CA\DevTest\lib\shared
INFO  - JVM info: {java.vm.info=mixed mode, java.vm.name=OpenJDK 64-Bit Server VM, java.vm.specification.name=Java Virtual Machine Specification, java.vm.specification.vendor=Oracle Corporation, java.vm.specification.version=1.8, java.vm.vendor=, java.vm.version=25.232-b09}{java.version=1.8.0_232}
INFO  - JVM process id: 14880
INFO  - The XML Doc to be opened: E:\Projects\Specialty\SPRX20\ERX_Workflows\lisa.project
INFO  - The XML Doc to be opened: E:\CA\DevTest\de-identify.xml
INFO  - The XML Doc to be opened: com.itko.lisa.files.1user1cycle.stg
INFO  - Registry ping time: 0 ms
INFO  -  file:/E:/CA/DevTest/lib/core/lisa-core-10.6.0.jar_itko-reporting login successful  
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - Starting amq broker
INFO  - Starting amq broker 'lisa0' we will listen on port 2008 and address 0.0.0.0
INFO  - Started amq connector 'tcp://0.0.0.0:2008/E19C42CFC02511EC8F06000D3A966A0F' with data dir C:\Users\A_RROUL\lisatmp_10.6.0/amq/rpc/2008 at tcp://pac4calatw16v:2008
INFO  - Registered service of class com.itko.lisa.net.BrokerServices named tcp://pac4calatw16v:2008/brokerServices
INFO  - Registered service of class com.itko.lisa.testing.StagedSuite named tcp://pac4calatw16v:2008/E19C42CFC02511EC8F06000D3A966A0F
INFO  - Extracted mar to C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F
INFO  - The XML Doc to be opened: C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\Tests\Suites\ERX_Suite_Double.ste
INFO  - The XML Doc to be opened: C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\lisa.project
INFO  - The XML Doc to be opened: C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\lisa.project
INFO  - Registered service of class com.itko.lisa.stats.MetricControllerImpl named tcp://pac4calatw16v:2008/metricsE19C42CFC02511EC8F06000D3A966A0F
INFO  - Ran startup test and it passed
INFO  - Executing 2 tests
INFO  - Starting test in new thread: TC02_HI_Load_ERX_Messages.tst (C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\Tests\ERX_Scripts)
INFO  - Starting test in new thread: TC02_PA_Load_ERX_Messages.tst (C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\Tests\ERX_Scripts)
INFO  - The XML Doc to be opened: C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\lisa.project
INFO  - Staging ModelArchive [auditInfo=ModelArchiveAuditInfo [hostName=pac4calatw16v, createDate=2022-04-19.17:15:47.012.-0400, sourceProjectRoot=E:\Projects\Specialty\SPRX20\ERX_Workflows, suiteProjectRoot=C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows, user=rrajesht]] to Coord_106_69
INFO  - QuickSearch$QuickSearchPainter.hideSearch
INFO  - Created  topic connection for tcp://pac4calatw13v:2011 ActiveMQConnection {id=ID:pac4calatw16v-56462-1650402834448-0:10,clientId=ID:pac4calatw16v-56462-1650402834448-15:1,started=true}
INFO  - The XML Doc to be opened: C:/Users/A_RROUL/lisatmp_10.6.0/lads/E19C42CFC02511EC8F06000D3A966A0F/ERX_Workflows/Tests/AuditDocs/DefaultAudit.aud
WARN  - Received test ended event before test started event
INFO  - The XML Doc to be opened: C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows\lisa.project
INFO  - Staging ModelArchive [auditInfo=ModelArchiveAuditInfo [hostName=pac4calatw16v, createDate=2022-04-19.17:15:47.012.-0400, sourceProjectRoot=E:\Projects\Specialty\SPRX20\ERX_Workflows, suiteProjectRoot=C:\Users\A_RROUL\lisatmp_10.6.0\lads\E19C42CFC02511EC8F06000D3A966A0F\ERX_Workflows, user=rrajesht]] to Coord_106_610
INFO  - The XML Doc to be opened: C:/Users/A_RROUL/lisatmp_10.6.0/lads/E19C42CFC02511EC8F06000D3A966A0F/ERX_Workflows/Tests/AuditDocs/DefaultAudit.aud
WARN  - Received test ended event before test started event
INFO  - Monitoring Tests Details (**hostname may need to be updated**):
INFO  - http://localhost:1507/devtest/#/main/testMonitorTests/overview
INFO  - Monitoring Tests Details (**hostname may need to be updated**):
INFO  - http://localhost:1507/devtest/#/main/testMonitorTests/overview
INFO  - Monitoring Tests Details (**hostname may need to be updated**):
INFO  - http://localhost:1507/devtest/#/main/testMonitorTests/overview
INFO  - Monitoring Tests Details (**hostname may need to be updated**):
INFO  - http://localhost:1507/devtest/#/main/testMonitorTests/overview
WARN  - Failing a test on condition: The test case never started. This is usually a problem staging the test (not in the system under test). - Event Term: event = ['Cycle started'] Fail message: The test case never started. This is usually a problem staging the test (not in the system under test).

ERROR - ========================================================================
ERROR - Suite failed: ERX_Suite_Double  StagingUniqueId: E19C42CFC02511EC8F06000D3A966A0F  Condition: The test case never started. This is usually a problem staging the test (not in the system under test).

ERROR - ========================================================================
WARN  - Failing a test on condition: The test case never started. This is usually a problem staging the test (not in the system under test). - Event Term: event = ['Cycle started'] Fail message: The test case never started. This is usually a problem staging the test (not in the system under test).

ERROR - ========================================================================
ERROR - Suite failed: ERX_Suite_Double  StagingUniqueId: E19C42CFC02511EC8F06000D3A966A0F  Condition: The test case never started. This is usually a problem staging the test (not in the system under test).

ERROR - ========================================================================
INFO  - Finished [email protected]
INFO  - Scheduling removal of tcp://pac4calatw16v:2008/E19C42CFC02511EC8F06000D3A966A0F
INFO  - Scheduling removal of tcp://pac4calatw16v:2008/metricsE19C42CFC02511EC8F06000D3A966A0F

Cause

Defect.

Environment

Release : 10.6

Component : DevTest Application Test

Resolution

Please open a ticket with Broadcom Support and refer DE533923 and request a patch. 

NOTE: The patch is needed on the Coordinator server:
 
Steps to Apply patch:
1. Stop all the DevTest services running on the Coordinator machine
2. Take a backup and delete all the patches from LISA_HOME\lib\patches folder
3. Place the patch file "patch_DE533923_10.6.0_GA.jar" at  LISA_HOME\lib\patches folder
4. Start all the services that were stopped earlier