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Reset attemped on a wrong machine when apply Implementer receiver license

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Article ID: 243088

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Updated On:

Products

CA 2E

Issue/Introduction

When apply receiver license

ADDLIBLE AR_Y2SYCR
RESET SECSTR(xxxxxxxxxxxxxxx) LIB(AR_Y2SYCR)
Reset attemped on a wrong machine

What could cause this error? The license keys are confirmed right for the machine.

Environment

Release : 8.7

Component : CA 2E Change Management Option

Resolution

The receiver lib could be wrong.

For example, the lib list is

IMRCVLIB    *DTAARA   AR_Y2SYCR
...
MRCVLIB    *DTAARA   IMA9BM002O                                         

IMRCVLIB    *DTAARA   MKSIR                   (C) 2011 company-name

MRCVLIB    *DTAARA   Y2SYCRBK                (c) 1988-2000 company-name\

...

the right lib could be MKSIR, not AR_Y2SYCR.