Distribution of robot update to some Linux (RHEL7) boxes causes UIM to crash
2 /robot/lib files seem to go missing on the Primary hub (RHEL7)
In IM or AC deploying robot_update package everything freezes with no response.
ssh to Primary Hub and all processes are listed but service or niminit does nothing and we are forced to kill nimbus processes. Won't start either, just nimbus.
In each case it was found that $NIMBUS_HOME/robot/lib had lost its 2 library files. Restoring the files allows everything to start OK.
This issue has happened on 9.33HF2 first then 9.35 Robot.
Environment
Release : UIM 20.31
Component : UIM - DISTSRV
RHEL 7
Cause
- distsrv crash
Resolution
- Upgrade all 7.80 robots to 9.34
- distsrv debug package version is attached to this article and it contains some fixes for distsrv crash issues and verbose debug mode.