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Users unlocking their own accounts

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Article ID: 243078

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Is it possible to configure Clarity PPM in such a way that end users can unlock their own accounts if required?

Resolution

It is only possible for an administrator to unlock an user account, out of the box. A customization can be devised that uses the Clarity PPM's XOG capability to act upon an account automatically.