Users unlocking their own accounts

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Is it possible to configure Clarity PPM in such a way that end users can unlock their own accounts if required?

Resolution

It is only possible for an administrator to unlock an user account, out of the box. A customization can be devised that uses the Clarity PPM's XOG capability to act upon an account automatically.