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Modern UX - When data entry happens to regular string fields we observe the data flicker/refresh/reload

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Article ID: 243058

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When entering data on regular string attributes, we are noticing the values flickering to the previous value.  This creates confusion for our users.

 

Environment

Release : 16.0.1, 16.0.2

Component : Clarity MUX UI Usability

Resolution

Engineering is looking into this issue under DE65313 - MUX - When data entry happens to regular string fields we observe the data flicker/refresh/reload

Steps to reproduce:
1) Go to MUX Projects and click on a Project
2) Open the Details fly-out or open Project and go to Project > Properties > Project Summary
3) Start typing into Project Name field, use the tab to switch to the second field, start typing in the next field and so on.
Result: The data flickers/refreshes when switching between the string fields.
Expected Results: The data does not flicker
Actual Results: The data flickers/refreshes/reloads

- The field impacted are string and it occurs on slow typed words, copy & paste, or normal typing.
- The issue also is not always observed and it occurs sporadically.
- We have tried data entry using the tab or mouse click to switch from the first field to the next field.