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No components created for extended/custom Vendor Certification, but metric family is listed as Supported

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Article ID: 243040

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

No components created for extended/custom Vendor Certification.
Metric Family/Vendor certification is shown as supported in the Polled Metric Families list

Cause

One OID in the Vendor Certification (VC) Extension is not configured as the correct type returned by the device MIB.

For example, the OID is configured as a type of Long in the VC extension, but the OID is actually an OctetString in the device MIB as seen in an SNMP walk output.

Environment

Release : 20.2, 21.2

Component : PM Discovery

Resolution

Correct the Vendor Certification (VC) extension to use the correct data type for the OID in question