Certain DLP Policies will not import correctly
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Certain DLP Policies will not import correctly

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Article ID: 243025

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Updated On:

Products

Data Loss Prevention Enterprise Suite

Issue/Introduction

When importing exemption policies for users, you receive an error stating the following: 
An unexpected error has occurred. This could be due to one of the following: 1) Your session timed out and you selected a link that was no longer valid, 2) You used the browser back or forward button placing the system into an inconsistent state, or 3) The system experienced a temporary problem.

Other policies imported correctly.

Cause

Some policy/response rule items will not import between 15.5 and 15.8 and will need to be recreated manually.

Resolution

Refer to Configuring Policies.